Legal Notice and Privacy Policy

Privacy Policy

Information in compliance with personal data protection regulations

There are data protection regulations in Europe and Spain designed to protect your personal information that are mandatory for our company.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask you for.

This way, we will be honest and give you control over your data, with simple language and clear options that will allow you to decide what to do with your personal information.

If you have any questions after reading this information, please do not hesitate to ask us.

Thank you very much for your cooperation.

  • Who are we?
  • Our name: DIVISEGUR S.L.
  • Our tax ID number: B13370333
  • Our address: Ind. Las Arenas, C/ Los Periodistas, 2; 28320 PINTO, Madrid, Spain
  • Our contact phone: (+34) 926 572 225
  • Our mail:
  • Our website:

We are here to support you, do not hesitate to contact us.


  • Why are we going to use your data?

In general, your personal data will be used to contact you and to perform our services.

In addition, they can also be used for other activities, such as sending you promotional messages or promoting our activities.


  • Why do we need to use your data?

Your personal data is necessary for us to be able to contact you and provide you with our services. In this regard, we will provide you with a series of boxes that will allow you to make clear and simple decisions about the use of your personal information.


  • Who will have access to the information we ask for?

In any case, only authorized staff of our company will have access to the information we request.

In addition, those entities that need to have access to your personal information in order to provide services to you may also have access to your personal information. For example, our bank will know your details if the payment is made by credit card or bank transfer.


Likewise, those public or private entities to which we are required to provide your personal data in order to comply with any law will have access to your information. To give you an example, the Tax Law requires that certain information on economic transactions exceeding a certain amount must be provided to the Spanish Tax Agency.

If we need to release your personal information to others, other than as described above, we will ask for your permission in advance through clear procedures that will allow you to decide on this matter.


  • How will we protect your data?

We will protect your data with effective security measures based on the risks involved in the use of the information.

For this purpose, our company has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.


  • Will we send your data to other countries?

Our policy is to not send your personal information to any unsafe country from the perspective of data protection.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask your prior permission and apply effective security measures to reduce the risks of sending your personal information to another country.


  • How long will we keep your data?

We will keep your information for the period of our relationship and as long as we are obligated to do so by law. Once the relevant legal deadlines have been met, we will remove it safely and in an environmentally friendly way.


  • What are your rights regarding data protection?

You can contact us at any time to find out what information we have about you, to correct any inaccuracies, and to remove any information that we may have about you after the end of our relationship, if that is legally feasible.

You also have the right to request the release of your information to another entity. This right is called “portability” and may be useful in certain situations.

To request any of these rights, you must make a written request to our address, together with a copy of your ID card, in order to identify you.

In our company’s offices we have specific application templates to request these rights and we offer you our support for their completion.

To find out more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (

  • Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving information about our products or services, but no longer wish to receive this information, you can send us an email using the contact form available at our offices.

  • If you feel that your rights have been ignored, where can you make a complaint?

If you feel that your rights have been overlooked by our company, you can make a complaint to the Spanish Data Protection Agency, through any of the following methods:

  • Web site:
  • Mailing address:

Agencia Española de Protección de Datos
C/ Jorge Juan, 6

  • By telephone:

Telf. +34 901 100 099

Telf. +34 91 266 35 17

There are no costs involved in filing a complaint with the Spanish Data Protection Agency and there is no need for a lawyer or attorney.


  • Will we create a profile about you?

Our policy is to not create any profiles about the users of our services.

However, there may be situations where, for the purposes of providing the service, including commercial or other purposes, we may need to develop information profiles about you. An example might be using your purchase history or services to offer you products or services tailored to your tastes or needs.

In this case, we will implement effective security procedures to protect your information at all times from unauthorized persons who would use it for their own benefit.


  • Will we use your data for other purposes?

Our policy is to not use your data for purposes different from those we have explained previously. However, if we need to use your data for other activities, we will always ask for your permission in advance through clear choices that will allow you to decide.